Shipping policy

Last updated: May, 2026

At McCann’s Medical, we aim to provide reliable and flexible shipping options to meet your needs, whether you’re local to the Portland area or ordering from elsewhere.

Order Processing

  • Orders are typically processed within 1–2 business days

  • Orders placed on weekends or holidays will be processed the next business day

  • You will receive a confirmation once your order has been processed

Shipping Options

Local Delivery (Greater Portland Area)

We offer local delivery and setup for select items, including larger medical equipment.

  • Delivery areas include Portland and surrounding communities

  • Delivery fees may apply and will be shown at checkout or confirmed prior to delivery

  • Our team will coordinate delivery timing and provide an estimated window

In-Store Pickup

  • Free in-store pickup is available at all McCann’s Medical locations

  • You will be notified when your order is ready

  • Please bring your order confirmation when picking up

Standard Shipping (U.S.)

  • We ship most products anywhere within the United States

  • Shipping rates are calculated at checkout based on size, weight, and destination

  • Delivery timelines vary depending on the carrier and location

Shipping Times

Estimated delivery times:

  • Local delivery: Typically within 1–3 business days

  • Standard shipping: Typically 3–7 business days

Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Large or Oversized Items

Items such as hospital beds, lift chairs, and mobility equipment may:

  • Require special handling or freight shipping

  • Have longer delivery timelines

  • Include additional delivery or setup fees

Our team will contact you directly to coordinate these deliveries.

Shipping Costs

  • Shipping costs are calculated at checkout unless otherwise noted

  • Delivery and setup fees (if applicable) will be communicated in advance

Order Tracking

If your order ships via a carrier, you will receive tracking information once it becomes available.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Please contact us within 7 days of delivery

  • We will work with the carrier to resolve the issue as quickly as possible

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Additional fees may apply for reshipment if incorrect information is provided.

Questions or Support

If you have questions about shipping, delivery options, or your order status, please contact us:

McCann’s Medical

  • admin@mccannsmedical.com
  • (503) 492-7777